Refund Policy

Refund Policy

Last Updated: 25/01/2024

Thank you for using Gd3 Technology ("we," "us," or "our"). This Refund Policy explains the circumstances under which we issue refunds for our SaaS (Software as a Service) platform.

1. Refund Eligibility

1.1 Free Trials

If you have signed up for a free trial of our services, no charges will be made until the trial period ends. As such, there are no refunds for free trials.

1.2 Paid Subscriptions

For paid subscriptions, our refund policy varies based on the type of subscription:

1.2.1 Monthly Subscriptions

Monthly subscription fees are non-refundable. If you choose to cancel your subscription, you will not be billed for the following month.

1.2.2 Annual Subscriptions

Annual subscription fees are generally non-refundable. However, if you decide to cancel within [X] days of your initial subscription date, you may be eligible for a prorated refund for the unused portion of your subscription.

2. Refund Process

To request a refund, please contact our support team at [support@gd3tech.com] with your account details and a description of the issue. Refund requests will be processed within [X] business days.

3. Exceptions

3.1 Billing errors:

If there are billing errors on your account, we will investigate and issue a refund if appropriate.

3.2 Service interruptions

If our SaaS platform experiences extended periods of downtime, we may issue refunds at our discretion.

4. Chargebacks

If you initiate a chargeback with your credit card company without first contacting us and providing us with the opportunity to resolve the issue, we reserve the right to terminate your account and pursue legal action to recover fees and damages.

5. Changes to this Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

6. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at contact@gd3tech.com.

Gd3 Technology.

Registered Office:

Plot 3107,Lewis Road,Samantrapur

Bhubaneswar: 751002, Odisha, India

Phone: +91 - 9090888123